? What are their success stories
? How many years of experience does the biller have
? How will my biller help me increase my revenue
? What is the specialty specific training my biller has received
? How can my biller manage daily tasks, denials and follow-ups
? How can the biller help with the growth of my practice
? Ask them about their experience with data analysis and custom financial reporting
? How am I going to respond to I.T. issues
? What can my biller do to minimize downtime
? Who is going to be accountable for loss of revenue
? How do they plan to streamline my billing process
? How does my biller guarantee uninterrupted revenue cycle
? How much time will I invest managing the billing